How we use your data
This Website is not intended for children and we do not knowingly collect data relating to children.
Important information and who we are
The SportyBit Betting data controller is Betfire holdings who is responsible for your personal data.
We have appointed a Data Privacy Manager (DPM) who is responsible for overseeing questions in relation to this Privacy Notice. If you have any questions about this Privacy Notice, including any requests to exercise your legal rights, please contact the DPM using the details set out below.
Full name of data controller: Betfire Holdings
Name or title of DPM: Privacy Manager
Email address: [email protected] Betting
Postal address: Grande Comore ,Moroni,35,Comoros
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
This Website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice or policy of every website you visit.
The Data we collect about you
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data). Information about a business is not normally personal data, although we may collect the personal data of individuals in the course of our dealings with businesses.
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:
We may also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy notice.
We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data ). Nor do we collect any information about criminal convictions and offences.
If you fail to provide personal data
Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you access to the Website or provide you with a service or information via the Website). In this case, we may not be able to provide the information or service in question.
How is your personal data collected?
We use different methods to collect personal data from and about you including through:
How we use your personal data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
Generally we do not rely on consent as a legal basis for processing your personal data although in limited circumstances we may get your consent before sending some direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting us.
Purposes for which we will use your personal data
We have set out below, in a table format, a description of the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.
Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below.
Lawful basis for processing including basis of legitimate interest
To register you as a new user of the Website
Performance of a contract with you
Necessary for our legitimate interests (to assist us in the delivery of a service to you)
In order to deal with our ongoing commercial relationship including the processing of your bets, (including card and online payments) by customers who use the Website
Asking you to provide us with feedback
Marketing and Communications
Necessary to comply with a legal obligation
To maintain and update the Website and to develop additional features and functionality and improve the Website.
To administer and protect our business and the Website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data)
Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganization or group restructuring exercise)
To use data analytics to improve the Website, products/services, and customer relationships and experiences
To assist us in the delivery of products/services through the Website and to ensure that the Website is appropriate and relevant to users.
To make suggestions and recommendations to you about goods or services that may be of interest to you
To monitor transactions for the purposes of preventing fraud, irregular betting, money laundering and cheating.
For the purposes provided here above, we may collect the following pieces of data from you:
We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising.
Promotional Offers from Us
We may use your Identity, Contact, Technical, Usage and Profile Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you (we call this marketing).
You will receive marketing communications from us if you have requested information from us or purchased goods or services from us and you have not opted out of receiving that marketing.
We will get your express opt-in consent before we share your personal data with any third party for marketing purposes.
You can ask us or third parties to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you or by contacting us at any time.
Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result of a product/service purchase, warranty registration, product/service experience or other transactions.
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
Phone calls to and from our Customer Support Team are recorded for training and security purposes, along with the resolution of any queries arising from the service you receive.
What are Cookies?
Cookies are small files of letters and numbers that we store on your browser or the hard drive of your computer if you agree. They help us to improve the Website and deliver a more personalized service. Cookies contain information that is transferred to your computer’s hard drive. Some of the cookies we use are essential for the Website to operate.
Cookies that we Use and their Purpose
We use 7 types of cookies on our website - : ‘Strictly necessary cookies’, ‘Analytical or performance cookies’, ‘Targeting cookies’, ‘Functionality cookies’, ‘Session cookies’, ‘Fraud cookies’ and ‘Social media cookies’. Each type of Cookie and the purposes for which we use them are described below:
Given that the internet is a global environment, using the internet to collect and process personal data necessarily involves the transmission of data on an international basis. Some of the data processors engaged to process personal data may be based outside the European Economic Area (EEA).
Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:
Disclosure of Information
We may share your personal data with, the parties set out below for the purposes set out in the table above.
The regulator, sporting bodies and other bodies, including the police.
With corporate affiliates such as associated or subsidiary companies and to business partners and suppliers that are engaged to process such information on our behalf.
Credit checking/ reference agencies.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
Your Legal Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data. You have the right to:
If you wish to exercise any of the rights set out above, please contact us
No Fee is usually Required
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
What we may Need from you
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
Time Limit to Respond
We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
Changes to Our Privacy Statement
Legitimate Interest means the interest of our business in conducting and managing our business to enable us to give you the best service/product and the best and most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law). You can obtain further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities by contacting us
Performance of Contract means processing your data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract
Comply with a legal or regulatory obligation means processing your personal data where it is necessary for compliance with a legal or regulatory obligation that we are subject to.